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Facilitating Juran on Quality Improvement (Supplement)
Nadeem Mustafa Khan
- Quality Council Responsibilities
- Project Team Roles
- Project Team Activities
- Examples
- Problem Solving
- Case Studies
- Strategic Quality Planning
- Road Toward Total Quality Management
- Total Quality Management in Health Care
- Starting a Successful TQM Transformation
- Medical Applications of TQM
- Partnering in Health Care: A Framework for a Better Bottom Line
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Quality Improvement Health Care - Team Preparation Workbook
Nadeem Mustafa Khan
- Introduction
- Juran Institute Quality Improvement Health Care
- Team Preparation Workbook
- Thinking About Quality
- Understanding Quality
- Major Learning Points
- Quality Analysis Worksheet
- What Is Quality?
- Product Features
- Freedom from Deficiencies
- Identifying Features and Deficiencies
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Quality Improvement Health Care - Team Training Workbook
Nadeem Mustafa Khan
- Establish the Project
- Prepare a Mission Statement
- Select a Team
- Verify the Mission
- Diagnose the Cause
- Analyze Symptoms
- Formulate and Test Theories
- Identify Root Causes
- Quality Improvement Tools
- Teamwork and Communication Skills
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Quality Concepts and Experiences
Nadeem Mustafa Khan
- Quality Improvement
- Total Quality Management
- Strategic Quality Planning
- Executive Leadership
- Quality Council
- Customer Focus
- Quality Improvement Teams
- Project Team Organization
- Training and Education
- Cost of Poor Quality
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Joint Commission International: Improving Health Care Worldwide - A Capabilities Statement
Nadeem Mustafa Khan
- About Joint Commission International (JCI)
- Operations Improvement
- Evaluation System Development
- Custom-Designed Evaluations
- Quality Improvement Assistance
- JCI Worldwide Experience
- Examples of JCI Experience
- HOSAD Project
- USAID NIS Health Care Finance and Service Delivery (Zdrav) Reform Project
- USAID Central and Eastern European Accreditation
- Peace Corps Project
- JCI Principals and Consultants