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Description

  • Introduction
  • Juran Institute Quality Improvement Health Care
  • Team Preparation Workbook
  • Thinking About Quality
  • Understanding Quality
  • Major Learning Points
  • Quality Analysis Worksheet
  • What Is Quality?
  • Product Features
  • Freedom from Deficiencies
  • Identifying Features and Deficiencies

Publication Date

1993

Publisher

The Aga Khan University

City

Karachi

Keywords

Quality Improvement, Health Care, Total Quality Management, Customer Satisfaction, Juran Institute

Quality  Improvement  Health Care - Team Preparation Workbook

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