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Description

  • The Need and the Opportunity
  • Principles of Quality Improvement
  • Continuous Quality Improvement (CQI)
  • Quality Improvement Process (QIP)
  • Tools for Quality Improvement
  • Customer Focus and Service Excellence
  • Teamwork and Leadership
  • Measurement and Data Analysis
  • Case Studies in Health Care Quality
  • Future State and Strategic Planning

Publication Date

4-1999

Publisher

The Aga Khan University

City

Karachi, Pakistan

Keywords

Healthcare Quality, Continuous Quality Improvement, Quality Improvement Process, Residency Program, Total Quality Management

Improving Quality in Health Care: Course Book for C.H.S. Residency Program April 1999

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