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Description

  • The Need and the Opportunity
  • What is Total Quality Management?
  • The Parable of the Red Beads
  • Principles of Quality Management
  • Old Way / New Way
  • Workshop I: Case Studies in Quality Improvement
  • Quality Improvement Process
  • Case Study: Teaching TQM in an Inner City High School
  • Tools for Quality Improvement
  • Workshop II: Science Student Achievement Case
  • Future State
  • TQM Rollout Model: Upper Management Driven
  • Workshop III: What Do I Do Next?
  • Summary of Critical Issues
  • Resources
  • Bibliography

Publication Date

7-5-1995

Publisher

The Aga Khan University

City

Andover, Massachusetts, USA

Keywords

Total Quality Management, Quality Improvement, Educational Leadership, Continuous Improvement, Educational Administration

Improving Quality in Education - A Comprehensive Curriculum for Chairpersons, CEOs and Administrators in Education

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