Appendixes to Assessment of Patient Satisfaction With Services and Care at the Hospital Establishing a Baseline and Identifying Areas of Improvement - March 1995

Authors

• Nadeem Mustafa Khan, The Aga Khan University

Files

Description

• Assessment of Patient Satisfaction with Services and Care at the Hospital
• Consulting Clinics Survey
• Inpatient Areas Survey
• Main Laboratory Survey
• Collection Center Survey
• Radiology Survey
• Emergency Room Survey
• Non-Customers Survey
• Analysis of Complaints
• Pareto Chart of Outpatient Dissatisfaction Items
• Pareto Chart of Inpatient Dissatisfaction Items

Publication Date

3-1995

Publisher

The Aga Khan University

City

Karachi

Keywords

Patient satisfaction, Hospital services, Healthcare quality, Patient complaints, Service improvement

Recommended Citation

Khan, Nadeem Mustafa, "Appendixes to Assessment of Patient Satisfaction With Services and Care at the Hospital Establishing a Baseline and Identifying Areas of Improvement - March 1995" (1995). Nadeem Mustafa Khan Archives. Book 16.
https://ecommons.aku.edu/nmk/16