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Description

  • The Need and the Opportunity
  • Principles of Quality Improvement
  • Old Way / New Way
  • Workshop I (Case Studies)
  • Quality Improvement Process (QIP)
  • Tools for Quality Improvement
  • Examples of Quality Improvement
  • Service Excellence and Quality
  • Future State
  • Workshop II: What Do I Do Next?

Publication Date

9-30-1998

Publisher

The Aga Khan University

City

Karachi

Keywords

Continuous Quality Improvement (CQI), Total Quality Management (TQM), Nursing Education, Healthcare Quality, Service Excellence

Improving Quality in Education/Healthcare: A Comprehensive Course for School of Nursing Faculty September 29-30, 1998

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